Had a small custom soffit/siding/aluminum wrap project. Niel of Mighty Dog Roofing came to quote it. He was prompt and punctual, coming the very next morning. A quote was provided onsite as well as a more formal one via email including annotated pictures of the scope of the work to be done. Had no idea what the project might cost but the quote was less than what I had budgeted. Was told turnaround time for installation would be sooner than expected - another plus for MDR but still had two more quotes scheduled.
Next company scheduled to quote the job sent a text confirming the date and time and included links for cancelling or rescheduling if needed. An hour before the appointment I was called and told they needed to reschedule, someone had overbooked appointments. Sorry, but that's a red flag, you're out.
After the call attempting to get me to reschedule I decided to go with my gut and just hire MDR for the job, without any other quotes. Happy I did; no complaints. Was surprised to find the morning of the install that Niel himself, along with a partner, was handling the install. It turned out great.
Many thanks for a pleasant, smooth transaction!
